Summit Automation Group helps small businesses modernize their front desk with AI-powered receptionists, appointment booking, and customer communication.
Founded by Trent Knapp, Summit Automation Group was created with a clear mission: to help small businesses save time, reduce missed calls, and convert more leads through practical AI automation.
Trent grew up in Leesburg, Virginia, surrounded by locally owned service businesses that relied heavily on phone calls, scheduling, and customer follow-ups to grow. Seeing how often opportunities were missed sparked an early interest in building smarter systems.
Today, Trent is a student at the Smeal College of Business at Penn State University, studying Supply Chain & Information Systems. His academic focus on systems, optimization, and process efficiency directly shapes Summit’s approach to building reliable AI agents.
Outside of business and technology, Trent is also a DJ, performing at events and learning firsthand the importance of timing, communication, and seamless experiences — principles that carry over into every AI system Summit builds.
By combining business strategy, systems thinking, and real-world experience, Summit Automation Group delivers AI receptionist solutions that feel natural, dependable, and easy for both business owners and customers to use.
We build AI tools that solve real problems — missed calls, scheduling gaps, and slow follow-ups.
Your AI receptionist represents your business. We design systems you can trust every day.
We partner closely with our clients, providing ongoing support and continuous improvement.
Follow Trent on LinkedIn for insights on AI, automation, and building smarter small businesses.
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